Testimonials

“I was really impressed with the service. Please thank your team. Not every day we get something shipped back to us in such a professional manner, either. That was a nice touch.”

“Thank you for teaching me the tricks, and I look forward to working with you in the future!”

“The Thermo Fischer centrifuge I got from you looks great and works great. I’m very happy with the instrument!”

“I certainly appreciate Copia Scientific's continuing excellence in pricing and service and will continue to consider Copia Scientific to fulfill future instrument needs.

“I am playing around with the modified protocol you made yesterday – works like a charm. This will greatly increase our productivity/throughput for a HTS we’re running. Much appreciated!”

“We have purchased all our lab equipment from Copia Scientific, and they have been very supportive. We have established a good relationship with them in terms of service contracts, and they have been very supportive and have always provided technical help whenever I needed it.”

“Your technician was the technical specialist that handled the installation and he did a great job. He was very professional and accommodating which is very appreciated. I got the impression from him that he was willing to go above and beyond to satisfy the customer. I could tell that he knew the product and offered to help our end users out by setting up the system in a way that allowed them to get right to work. Please make sure that Patrick knows how much I appreciated his professionalism and positive attitude. Our first experience with Copia Scientific was a great one and we look forward to continuing this relationship into the future” ALTERNATELY AND MORE SUCCINCTLY: “Our first experience with Copia Scientific was a great one and we look forward to continuing this relationship into the future.”

“Thanks to your team for your help! Please tell Rita she did a great job, and the team really enjoyed having her here to install the liquid handler and train them.” ALTERNATELY “Thanks to your team for your help! You guys did a great job, and the team really enjoyed having you here to install the liquid handler and train them.” 

“It was a pleasure to meet and work with everyone. You’ve got a great bunch of people over there. Thanks again!!”

“I appreciate the manner in which you conduct your business.”

“I very impressed with the packaging job that was done on this unit. It was very professionally done and better than what he had seen done in the past (other vendors).”

“Thank you for all your help.  This has been a very good experience, which is a nice change from dealing with most scientific-based companies.  Copia Scientific will definitely keep our future business.”

"Thank you for remaining competitive and customer oriented.  I will continue to keep Copia Scientific in mind for future equipment needs.”

“Thank you very much for the fast response.  It is very appreciated.  Also I just want to commend your organization for such excellent customer service.  If I need any more equipment, I will definitely go to Copia Scientific first.”

“We appreciate and value how fast you responded to our emails.  We need to find more people that do business the way you do, thanks a million!” 

“I just wanted to say thank you for your help in getting us a backup RC5C Plus, the scientists are very happy.  Everyone I dealt with at Copia Scientific from you to the guys that delivered the centrifuge have been great!”

 “I'd like to tell you that I am quite happy with the equipment that was delivered to Foundation.”

“The assignment was to set up a new liquid handling laboratory with a tight budget.  After some research on the Internet and some phone calls the solution introduced itself simply as Copia Scientific.  After various phone conversations with Rich Tula, his team put together the best combination of products to suit our needs. … When the time comes for another equipment purchase to be made the primary choice for Biotix will be Copia Scientific.  Thank you, Rich and your team for establishing a relationship and not just closing a deal!”

“Please accept this letter as my thanks for a job well done in finding the FX dual head liquid handling system for our tip testing.  It has proven to be an excellent purchase and had enabled my technicians to screen our products with confidence.  We also appreciate the follow up and service from your technical staff after the sale.  The assistance in setting up the FX and insuring its’ performance was indispensable.  You will be the first company we contact for our requirements!”

“Thanks very much for all the information. Copia Scientific seems to be an excellent organization. Hopefully we will be able to do more business with you in the future.” 

"Thanks for the follow up.  Everything seems to be working fine.  I have to say I purchased used equipment with slight hesitation but the Copia Scientific team has made it an excellent experience and I would not think twice in the future."

"Since buying my first liquid handler with Copia Scientific, you are now my first and only call when buying or selling used equipment. Copia Scientific is a true full service vendor. From on-site troubleshooting to yearly preventative maintenance - Copia Scientific can do it all. The most notable part of my purchases from Copia Scientific has been your attention to the customer. Whether I've had questions or unforeseen problems with equipment, Copia Scientific had it fixed and or answered within 24-48 hours. Our biggest liquid handler purchase (an FX single bridge, multi-channel head with integrated PlateStaks) is working with the same precision and accuracy today as it did 2 years ago."

"It means a lot to us to be able to count on Copia Scientific for such great service."

"It's a pleasure working with all you guys (good people!)."

"Just wanted to thank you one last time for all your help. Everything arrived last Friday, and all seems well. I'll make sure everyone knows how great it was working with you guys."

"I wanted to take this opportunity to thank all of the folks from Copia Scientific for their dedication and flexibility in helping us. Your staff and instrument platforms have greatly aided our initial proof of concept phase. Furthermore your on-going support and maintenance of platforms purchased from Copia Scientific has enabled us to keep to our product development timelines.

Being a small startup company it is necessary to be frugal and agile in matters surrounding finances. Our relationship with Copia Scientific has enabled us to extend our funding runway due to your competitive and aggressive pricing on quality equipment. In addition, tapping your resources in areas where we have had limited expertise has been invaluable, resulting in acceleration our proof of concept stage.

I look forward to continuing our relationship as new programs warrant such a partnership."

"Opticon2 is happy, I'm happy, we're all happy! We will remember your service if we require assistance in the future."